The staff are incredibly friendly and accommodating. My dog had an allergic reaction to her shots today and Dr. Richards was the most responsive and considerate doctor/Vet I've ever interacted with & I've interacted with more than my fair share of docs. He felt guilty about her reaction when there's no way anyone could have predicted it. He truly cares about these pets. If I could rate 1000 stars, I would. I'm beyond impressed and grateful for his compassion.
Called to make an appointment to have my female dog fixed. They were able to get her in the same week and were super accommodating! She gets very anxious are strangers, especially if I am not around but they were able to handle her and get her in and out as quickly as possible! Excellent staff and can't beat their prices! Would definitely recommend and will definitely go back for any maintenance needs/routine visits!
My poor Maybelline had to have her leg amputated and west loop took such great care of her. Quickly and CHEAP.
I took my cat Tiger this morning after a few sleepless nights not knowing what was wrong. I called at 8:00 and Tiger was getting checked by the Dr. by 8:30. Hands down they provide the best customer service. I have made multiple visits with different cats and I always bring them home in better health Tiger thanks you I thank you. Hannah You Rock!!!!
There is no doubt at all that West Loop has 100% the BEST staff and veterinarian in town! I will never take my pets anywhere else.
Excellent customer and patient care. Very fair pricing!!
Great staff and top notch animal care with the best prices in town! Always a positive experience!
The staff took great care with my little guy and he recovered to be the active puppy exactly as stated.
Great people and excellent service! Good to know you have nice people who genuinely care about your animals.
They took our boy in immediately with an emergency situation. Surgery and two nights stay. Great people and fair pricing for services.
Great vets and staff love animals
They have taken care of our critters for years and we have quite a few. They are good people and have done us right.
Staff was amazing!!!! Due to COVID, no humans were allowed in the building. (Which I think is amazing). The Vet and his staff came and spoke with me and answered all my new puppy questions. I highly recommend them.
Friendly, helpful staff. Great doctors. Feel comfortable that they have best interest for my animals.